FAQ

日本語

Q.01:What is Renoir_Miyama_Wi-Fi service?
A."Renoir_Miyama_Wi-Fi" is a Wi-Fi service operated by Wire and Wireless.
You can enjoy Wi-Fi service at Ginza Renoir stores.
Q.02:Do I need to sign up?
A.It does not need the registration, but there is need to have you agree to Terms of Use.
Q.03:How much do you charge?
A.It is free service.
Q.04:Do I need to pay communication fee when I use my device such as a smartphone on Renoir_Miyama_Wi-Fi service?
A.No communication fee is required when you connect your device to the Wi-Fi on Renoir_Miayama_Wi-Fi service.
Q.05:Is this service available in all Ginza Renoir stores?
A.Some stores may not provide the Wi-Fi service. For further details, please check Wi-Fi available shop search.
Also, please understand that depending on the store environment, you may feel the difficulties to connect due to the shape of the building, the distance from the accesspoint, or the number of the customers using the Wi-Fi.
Q.06:Is there any restrictions on use of any applications?
A.There is no restriction on use of any software applications. However, we do not gurantee that any applications will run correctly in any Renoir_Miyama_Wi-Fi.
Q.07: What do I need to use Renoir_Miayama_Wi-Fi service?
A.With wireless LAN equipped PCs, tablets, or smartphones devices complying with Wi-Fi Standards (IEEE802.11 a/b/g/n), you can enjoy our Wi-Fi service. And a web browser.
Q.08:Can I use multiple devices?
A.Yes.
Q.09: Can I register for the service with my feature phone(non-smartphone type regular mobile phone)?
A.If it is a terminal supporting Wi-Fi, it is available.
Q.10:I cannot see my login page.
A.Do you connect "Renoir_Miayama_Wi-Fi" ? When a login screen is not displayed, please input "a.wi2.co.jp" into the URL of the browser.When you cannot be connected, please contact the following reference.
Q.11:How can I disconnect or logout from Renoir_Miayama_Wi-Fi service in a Ginza Renoir shop?
A.Please turn off the Wi-Fi on your device. Please refer for other any questions.

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